Question 1

Do I need to know poker to run a game on this?

Accepted Answer

No. Pick a preset structure and FELT tells you the blinds, how many chips to buy and roughly how long the night will run. It never asks you for something you came here to learn.

Question 2

What does it actually cost?

Accepted Answer

Free covers one game a month, up to ten players, permanently. Upgrade when you want your player list, QR check-in, and reminders that send themselves, still less than one buy-in at most home games. Full pricing is on the Pricing page.

Question 3

How long does it take to set up my first game?

Accepted Answer

Under two minutes with a preset. Longer if you enjoy building your own blind structure and game details.

Question 4

Do my players need an account?

Accepted Answer

No. They tap the link, type their name, and they're registered. If they can't make it they cancel there too, and the next person on the waitlist gets the seat.

Question 5

I already have a list of players. Do I have to retype it?

Accepted Answer

No. Import it from a CSV once and it's yours. After that the list keeps itself up to date from registrations.

Question 6

Will it work on the TV?

Accepted Answer

It runs in a browser on any screen. Clock on the TV, controls on your phone, spectator view for anyone watching.

Question 7

What if it is not for me?

Accepted Answer

30 days, money back, no forms. Email us inside the first 30 days of a paid plan and we refund the full amount, including if you already ran games on it. Annual plans are refunded in full within 30 days of purchase. The free plan needs no cancelling, it just stays free.

Question 8

Can I cancel?

Accepted Answer

Yes. If the first month isn't what you expected, you're covered by a 30-day money back guarantee. Cancel any time from your account, no phone call, no retention form.